Frequently Asked Questions

General Questions

What is is the official single event suites website of Allegiant Stadium. is designed specifically for premium suite sales (e.g. luxury suites, luxury suite tickets, luxury loge boxes, etc.). This website is operated by Allegiant Stadium and powered by SuitePro®.

Am I buying directly from Allegiant Stadium?

Yes. The suites posted for sale on this website are directly from Allegiant Stadium.

How is my information protected?

Your personally identifiable information and non-personally identifiable information are protected using industry-standard data encryption and security measures. If you provide payment information to purchase a suite, your payment information will be handled in accordance with PCI DSS, the information security standard for protecting credit card data. For more information, please see our Privacy Policy.

Shopping for a Suite

How do I book a Allegiant Stadium suite?

To rent a suite at Allegiant Stadium, click on the game you wish to attend via the BOOK A SUITE page to see available suite options. A suite can be purchased directly from the website by entering your credit card details or by contacting the Allegiant Stadium Premium Sales Department at (702) 463-5132. or [email protected].

When do I get my tickets after booking a suite?

Following your purchase, a representative from the Allegiant Stadium Premium Sales Department will be in touch to coordinate ticket delivery for your suite. All suite tickets and parking passes will be mobile-only.

How are my tickets delivered?

All suite tickets and parking passes will be mobile-only. After your purchase, you will be assigned an online Account Manager and they will provide instructions on how to access and download your tickets. Tickets cannot be printed and must be presented on your mobile phone. It is recommended that you electronically transfer tickets directly to your suite guests to ensure proper access into Allegiant Stadium.

Will the suite be private to my group?

Yes. All suites listed on are fully private.

Are suites ADA accessible?

Yes, all suites and loge boxes are ADA accessible. Please inform us if you will require ADA assistance.


What forms of payment are accepted?

Acceptable forms of payment on include:

  • All major credit cards including Visa, Mastercard, American Express, and Discover Card are accepted
  • Check
  • Wire

Suites can also be purchased via ACH transfer or overnight check after speaking with a representative.

Is payment required in full?

Payment in full is required upon booking in order to secure a suite.

Are there any additional fees?

No. The price you see is the price you pay. No hidden fees. The only other cost to consider will be in-suite catering expenses.

Refund Policy

Can I cancel my suite reservation?

No. Per our sales terms and conditions, all suite sales are final. For more information on rescheduled events or canceled events see below.

What if my event is postponed/rescheduled?

Should an event be postponed, your suite tickets will be valid for the rescheduled event.

What if my event is cancelled?

If the event is canceled, a refund will be issued to the purchaser.

Planning Your Premium Experience

How and when do I order catering?

For suites that do not come inclusive of catering, catering is available to purchase at an additional cost in advance of your event. Following your suite purchase, your service representative will be in touch via email or phone to provide you with further catering instructions. Guests can forego a catering preorder in lieu of event day (in-suite) ordering. Please note: the Day of Event Suite Menu is more limited than the Preorder Menu.

Any catering preorders will be due 1 week prior to an event.

Am I required to purchase catering?

No, in-suite catering is not required to purchase and there is no catering minimum. Guests can also purchase food and drink individually from general concessions and bring these items back to the suite. Outside food and beverage is not permitted inside the stadium.

How much does catering typically cost?

Catering costs will be available closer to the event date. Packages are set based on the number of people in the suites. Spend is based on type of food - I.e., snacks vs. full meals – and number of people.

On average, groups that purchase in-suite catering will spend $100 per person in their group for a spread of food and drink (alcohol included). For example, a rough budget for a group of 20 should be $2,000. There is no catering minimum, however, and catering is not required. Check the listing details to see what food and beverage (if any) is included with your suite.

Can I purchase additional tickets (also known as Standing Room Only tickets or "SROs") for my suite?

Refer to your suite reservation to see if additional Standing Room Only suite tickets are available to purchase. Additional tickets, if available, can be purchased at any point leading up to an event.

Can I get guest passes for my suite?

Guest passes are not allowed for suites. If you would like to host additional guests, you will have to purchase Standing Room Only tickets up to the maximum allowed for your suite type.

What is the child ticket policy for suites?

Children 2 years of age and older will require their own ticket.

What am I permitted to bring into the suite (and Allegiant Stadium)?

Allegiant Stadium adheres to the NFL’s Clear Bag policy which can be found at For additional rules and more information on prohibited items please visit

Does my suite ticket give me access to other exclusive areas of the stadium?

Suite tickets also provide you with access to VIP entrances and certain clubs throughout the stadium. Club access will depend on suite location.

Game Day Questions

Where do I park?

Your suite purchase will include parking passes in one of Allegiant Stadium’s on-site lots.

Where do I find the VIP Entrances?

VIP entrances can be found at Your service representative will provide details on where to enter based on your suite location.

When does my suite open?

VIP entrances open 2 hours prior to event time.

Can I order food/beverage from the suite during the game?

Yes. Your suite will be staffed with a suite attendant and you will be able to order from a Day of Event menu during the event.

Do I tip our suite attendant?

Yes, gratuity is customary.

If I have an issue with my suite on an event day, who can I contact?

If you have an issue on event day, please contact your service representative or stadium staff for immediate assistance.


If I'm having trouble booking a suite online, who can I contact?

If you are having trouble, please call us at (702) 463-5132 or email us at [email protected].

I booked a suite, but I haven't received my tickets yet. Where are they?

We apologize for the inconvenience. Please contact us at (702) 463-5132 or email us at [email protected].

Still have questions?

Reach out and a Allegiant Stadium representative will be happy to assist you